Provides interpretation services for Limited English Proficient (LEP) customers, patients and all MPHD staff. Interpretation may be rendered over-the-phone (OPI), via video (VRI), on-site, or in the field. Adheres to the National Council on Interpreting in Health Care (NCIHC) and International Medical Interpreters Association (IMIA) standards of practice and code of ethics as well as all MPHD rules and regulations.
High school diploma or GED required. Interpretation experience preferred and candidates must successfully pass a pre-employment assessment of language proficiency and interpretation skills administered by a professional interpretation service.
Valid class “D” driver’s license, use of personal vehicle, and maintenance of valid personal vehicle insurance as required by Tennessee Law.
Candidates with accreditations earned in a foreign institute are encouraged to apply.
Must be able to meet the following Competencies:
Must demonstrate an acceptable level of proficiency in both working languages.
Knowledge of basic anatomy, medical terminology, basic nutritional principles, personal hygiene and general principles of good health.
Ability to work with diverse individuals and groups.
Ability to establish and maintain effective working relationships.
Knowledge of medical interpreter’s ethics and protocols.
Knowledge of how to manage the triadic encounter appropriately.